Shipping policy

At Essenzia, we are committed to delivering your fragrances as quickly as possible. Orders are typically processed within 1–3 business days after payment is confirmed.

Please note that orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times are as follows:

- Standard Shipping: 5–14 business days

- Express Shipping: 3–7 business days (where available)

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking details to become active.

International Shipping

We currently ship to multiple countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Delayed or Lost Packages

While we work closely with our shipping partners, Essenzia is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Essenzia is not responsible for orders delivered to incorrect addresses provided at checkout.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide your order number along with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page or email us at:

[Kimarleybailey2167@gmail.com]