Shipping Policy

Last Updated: july 2026

Thank you for shopping with Essenzia. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended. Customers will be notified if significant delays occur.

Shipping Destinations

Essenzia currently ships to select countries worldwide. Shipping availability may vary depending on the destination and carrier restrictions.

If shipping is unavailable to your location, you will be notified during checkout.

Estimated Delivery Times

Delivery times are estimates and may vary depending on destination, customs processing, and carrier performance.

Standard Shipping

• United States: 5–14 business days

• Canada: 7–15 business days

• United Kingdom: 5–12 business days

• Europe: 7–15 business days

• Australia & New Zealand: 8–20 business days

• Other International Locations: 10–25 business days

Please note that actual delivery times may vary.

Shipping Costs

Shipping rates are calculated at checkout based on:

• Delivery location

• Product weight

• Shipping method selected

• Carrier rates

Any applicable shipping charges will be displayed before order completion.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information where available.

Tracking updates may take several days to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by local authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Essenzia is not responsible for customs delays or additional import charges.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is supplied:

• Delivery delays may occur.

• Additional shipping fees may apply.

• Essenzia is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Essenzia is not responsible for lost, stolen, or misplaced packages.

Customers should contact the carrier directly regarding delivery disputes.

We will assist where possible in filing claims with the shipping provider.

Damaged Items

If your order arrives damaged:

1. Contact us within 48 hours of delivery.

2. Provide photographs of:

   • The damaged item

   • Packaging

   • Shipping label

We will review the claim and provide an appropriate resolution where applicable.

Delayed Shipments

Delivery delays caused by:

• Customs inspections

• Severe weather

• Carrier disruptions

• Natural disasters

• Public holidays

• Other circumstances beyond our control

are not grounds for cancellation or compensation.

Order Changes & Cancellations

Orders may only be modified or cancelled before they are processed for shipment.

Once an order has been shipped, it cannot be cancelled.

Contact Us

For shipping-related questions, please contact us:

Essenzia Customer Support

Email: kimarleybailey2167@gmail.com

Website: essenziaausa.com

Business Hours:
Monday – Friday
8:00 AM – 6:00 PM

Contact Us:

876-295-8850